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Questions & Answers

Yes, we offer a 30-day guarantee. If you have any problems with your product within this period, simply contact us using the contact form on our website and, after receiving our confirmation, send the product back. We will arrange a free replacement.

Don't wait any longer for your risk-free shopping experience and secure your favorite product now! Click here for an overview .

Everything revolves around the apple! We specialize in it. Because we believe that you, as a user, deserve something special: The designs embody uniqueness, ideal for the modern lifestyle. Add a personal touch that makes an impression!

Yes, the security of your personal information is of the utmost priority to us. We use advanced encryption technologies and security protocols to ensure it is protected throughout the entire ordering process. We strictly adhere to data protection laws and policies to protect your privacy. You can shop with us worry-free, knowing that your information will be kept safe and confidential.

Yes, we offer shipping to most countries. Shipping costs may vary slightly depending on the destination country. We work hard to ensure that our products get to you as quickly and safely as possible, no matter where you are.

Contact our customer service for individual inquiries. We are here to provide you with a seamless shopping experience, regardless of your location.

Our products are shipped separately after your order. For example, if your order contains items from two different warehouses, there will be two deliveries. The rest of your order will likely arrive shortly.

We are so confident in the quality of our products that we offer a money-back guarantee if you are not satisfied. How does it work? If you are not satisfied within 30 days of purchasing a Heysei product, simply contact us. One of our customer service representatives will immediately take care of you and help you. If, despite our support, you would like a refund, please let us know and explain the reasons for your dissatisfaction. Your feedback is very important to us as it helps us to continuously improve our products and services. Since there is no risk in trying Heysei, order now using this link .

Do you have a question?

You have just consulted the FAQ above and have not found an answer to your question? You can simply contact us using the form below or by email at the following address: info@heysei.com . A member of our team will respond within 24 to 48 hours.


Thank you for selecting the reason for contacting us that best fits your concern or question. This will allow our team to process your request as quickly as possible.


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